Q: How long has EW + (blue) been doing business?
A: We have been in the data and list business with our direct marketing company Encompass Direct and in the leadgen business under EW + (blue) for almost 25 years. With a combined 70 years industry experience amongst us, we're a team passionate about what we do. We love this business / industry / company, and we're delighted to be doing what we started during the nascent stages of our respective careers.
Q: Does EW + (blue) have an FTP, or a backend that we can log onto?
A: Yes. When we are engaged by our clients, we will provide access to our platform and FTP sites so that you as a client may upload or pull down files
Q: What are your company policies?
A: COMPANY POLICIES
What's good for you, is what's good for EW + (blue). How do we know this? Because we come to a meeting-of-the-minds with each of our clients prior to our mutually beneficial engagement. We will outline for your understanding and agreement the scope, pricing and expectations of each project.
If there are changes (material changes) that need to be addressed and signed-off in writing, we are more than accommodating in that regard. We expect our clients to become repeat visitors and partners in this business, and to that end, we desire to be in a business relationship, not "parties to the first part or the party to the second part."
We do own our patents and intellectual property, including our name and any subsidiaries, either now, or in the future. And, as such, we want you to know that we will not use any of your marks, or IP, or content without your written, prior approval also. What this means is that when we are working with your team on a project that incorporates any of your branding, we won't publish or complete the work without your first signing off on such usage.
Q: Will EW + (blue) travel if requested?
A: PROJECT COSTS / TRAVEL COSTS / EXPENSES
From time to time, clients will ask one or several of us to travel to corporate HQ or to a remote location, and when possible, we will accommodate such requests. Our individual travel and daily costs associated with any particular project will be notated up-front, and these charges will billed in advance of said travel.